Prices do not include shipping, shipping costs are added at checkout. Tracking numbers will be provided via email when an order ships. Occasionally here is up to a 14 day lead time for some items, you will be notified if there is more than a 3 day lead time from the time you place the order to the time of shipping. Most products are shipped USPS priority mail and arrive 2-4 days after the shipping date.
All Products are inspected for defects and tested for functionality before shipping. In the event that a defective item makes it to a customer, notify us through the “Contact” page to resolve the issue. We may ask for detailed photo evidence of the defect and/or we will pay for shipping to return the item for diagnosis.
Unused items may be returned within 21 days of receipt of delivery. The buyer shall be responsible for return shipping and pay a 10% restock fee. Items under these provisions are subject to functional test upon receipt at Photon Fantom Designs.
No refunds/returns on DIY components after 21 days from reciept of delivery. It is not the responsibility of Photon Fantom Designs to design your DIY lighting and we assume no liability in the design/application/use of DIY lights.
It is the buyers responsibility to use products in accordance with all applicable laws in their region. The owners of Photon Fantom Designs cannot be held responsible for the buyer’s use of any items purchased that may be in violation of any local/state/federal laws or codes.